Return Policy
Brazilian Beauty Return Policy
Last Updated: September 25, 2025
Not in love with your order? No problem. We want you to be happy with your purchase, and we’re here to help with our simple and fair return policy.
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Our 30-Day Promise: You can request a return within 30 days of receiving your order. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
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Conditions for Return: To be eligible for a return, your item must be unopened, unused, and in its original packaging. Due to hygiene and safety reasons, we cannot accept returns on opened or used products.
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How to Start a Return:
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Simply email us at hello@brazilianbeuty.com with your order number and the reason for your return.
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We’ll get back to you with the next steps and the return address.
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Refunds: Once we receive and inspect your returned item, we will process your refund to the original payment method. Please note that original shipping costs are non-refundable, and customers are responsible for return shipping fees.
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Damaged Items? If your order arrived damaged, please contact us immediately at hello@brazilianbeuty.com with your order number and a photo of the item. We’ll take care of it right away!